This is SOOO cool. Deputy Assistant Secretary of State for Public Diplomacy Colleen Graffy has recently started using Twitter. Right now she’s tweeting while on her trip through Iceland, Croatia and Armenia.
Despite what you see and hear on TV, there are actually good people doing good things in the government. Something like what Colleen Graffy is doing on Twitter has the potential to bring so much interest and excitement to the State Department and public diplomacy that they would have NEVER seen otherwise.
People don’t want to be all up in the State Dept’s business. We don’t have time for that or at least I know that I don’t. Twitter allows for that comfortable level of ambient intimacy.
I challenge other government agencies to follow suit and start using Twitter as a tool for building community around their actions and ideas.
(Via Dipnote)
Justin,
Agreed, very cool. Being a gov employee myself (obligatory disclaimer), I am always thrilled when I see intelligent, engaging participation in the social spaces. My guess is that we will be seeing much more of this in the not too distant future. They key is to make sure that it is done for the right reasons and that it bring value to citizens.