When I’m out talking to people, they’ll ask “oh what do you do?” Most have never heard of a community manager at a company so I’ve had to figure out a way to explain it.
Sometimes it feels like my job is part sales/buiz dev/tech support/pr/marketing/dev/spokesman. It’s kind of crazy.
I guess the best way to explain my job as community manager is that I’m the relationship guy. I’m the one who gets out there in the community and gets out there with the people who use our product. I form relationships. Sometimes I talk. More of the time I listen.
I truly think that if you want to be successful as a company it’s more about being real with people and believing in your product than selling.
If you have a good product that you believe in and you’re real, genuine, and form relationships with the people you interact with, you, your product, and your company can be successful.