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	<title>Comments on: Zappos&#8217;s Tony Hsieh on Company Culture &amp; Customer Service</title>
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	<link>http://drinkingoatmealstout.com/2009/03/22/zapposs-tony-hseih-on-company-culture-customer-service/</link>
	<description>Grab a beer. Let&#039;s chat.</description>
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		<title>By: The 4 Keys to a successful (re:profitible) Spa &#38; Salon &#124; Complexions Spa &#38; Salon - Albany, New York</title>
		<link>http://drinkingoatmealstout.com/2009/03/22/zapposs-tony-hseih-on-company-culture-customer-service/#comment-26549</link>
		<dc:creator><![CDATA[The 4 Keys to a successful (re:profitible) Spa &#38; Salon &#124; Complexions Spa &#38; Salon - Albany, New York]]></dc:creator>
		<pubDate>Thu, 16 Jul 2009 23:59:54 +0000</pubDate>
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		<description><![CDATA[[...] Zappos&#8217;s Tony Hsieh on Company Culture &amp; Customer Service (drinkingoatmealstout.com)     and tagged Business, Customer Management, Customer retention, Customer Service, Customer Support, Day spa, Key performance indicator, Management &#160;-&#160; Trackback URL [...]]]></description>
		<content:encoded><![CDATA[<p>[...] Zappos&#8217;s Tony Hsieh on Company Culture &amp; Customer Service (drinkingoatmealstout.com)     and tagged Business, Customer Management, Customer retention, Customer Service, Customer Support, Day spa, Key performance indicator, Management &nbsp;-&nbsp; Trackback URL [...]</p>
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		<title>By: Networking//Meet Intereting People &#171; The Calculus</title>
		<link>http://drinkingoatmealstout.com/2009/03/22/zapposs-tony-hseih-on-company-culture-customer-service/#comment-23573</link>
		<dc:creator><![CDATA[Networking//Meet Intereting People &#171; The Calculus]]></dc:creator>
		<pubDate>Mon, 23 Mar 2009 17:41:42 +0000</pubDate>
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		<description><![CDATA[[...] 23, 2009 &#183; No Comments  Justin Throp linked a speech from SXSW 2009. The speech is CEO of Zappos, Tony Hseih on corporate culture and customer [...]]]></description>
		<content:encoded><![CDATA[<p>[...] 23, 2009 &middot; No Comments  Justin Throp linked a speech from SXSW 2009. The speech is CEO of Zappos, Tony Hseih on corporate culture and customer [...]</p>
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		<title>By: Chico</title>
		<link>http://drinkingoatmealstout.com/2009/03/22/zapposs-tony-hseih-on-company-culture-customer-service/#comment-23567</link>
		<dc:creator><![CDATA[Chico]]></dc:creator>
		<pubDate>Mon, 23 Mar 2009 14:42:48 +0000</pubDate>
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		<description><![CDATA[JT! This is good. I am real interested in the part on marketing and word of mouth by excellent customer service. Thanks putting this up.]]></description>
		<content:encoded><![CDATA[<p>JT! This is good. I am real interested in the part on marketing and word of mouth by excellent customer service. Thanks putting this up.</p>
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