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	<title>Comments on: Write Your Customers Love Letters</title>
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	<link>http://drinkingoatmealstout.com/2008/08/20/write-your-customers-love-letters/</link>
	<description>Grab a beer. Let&#039;s chat.</description>
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		<title>By: Seriously, You Need To Stay at a Kimpton Hotel. They Treat You Like Royalty. &#171; Oatmeal Stout - Justin Thorp&#8217;s Web 2.0 blog</title>
		<link>http://drinkingoatmealstout.com/2008/08/20/write-your-customers-love-letters/#comment-19340</link>
		<dc:creator><![CDATA[Seriously, You Need To Stay at a Kimpton Hotel. They Treat You Like Royalty. &#171; Oatmeal Stout - Justin Thorp&#8217;s Web 2.0 blog]]></dc:creator>
		<pubDate>Wed, 07 Jan 2009 02:55:43 +0000</pubDate>
		<guid isPermaLink="false">http://oatmealstout.wordpress.com/?p=559#comment-19340</guid>
		<description><![CDATA[[...] 6, 2009 &#183; No Comments  I know that I&#8217;ve expressed my love for the Kimpton Hotel chain before but I want to say it again&#8230; these guys get it.  They treat [...]]]></description>
		<content:encoded><![CDATA[<p>[...] 6, 2009 &middot; No Comments  I know that I&#8217;ve expressed my love for the Kimpton Hotel chain before but I want to say it again&#8230; these guys get it.  They treat [...]</p>
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		<title>By: pkingjones</title>
		<link>http://drinkingoatmealstout.com/2008/08/20/write-your-customers-love-letters/#comment-12226</link>
		<dc:creator><![CDATA[pkingjones]]></dc:creator>
		<pubDate>Thu, 21 Aug 2008 14:02:54 +0000</pubDate>
		<guid isPermaLink="false">http://oatmealstout.wordpress.com/?p=559#comment-12226</guid>
		<description><![CDATA[I had a similar experience but it didn&#039;t turn out to be as endearing...a little more annoying.  Krista worked on Sunday, so randomly chose a church to go to.  When I got there, i could tell they were not used to having visitors because the vultures started circling me!

When i arrived, a little short lady gave me a card and told me to fill it out and put it in the offering plate.  I obliged and went in to the sanctuary to find a seat.  I was greeted time after time, which was cool to see people so willingly to introduce themselves to me.

I filled out the card and as the plate went around, the usher skipped right past me.  No worries, they didn&#039;t want to offend the visitor.  So they continued the service and it was a good 10 minutes before i could leave.  Again, everyone just saying hello and thanks.  It was good, but i was ready to go.  As I was leaving, the little short lady, who had clearly sifted through the plate for my visitor card, stopped me and asked me why i didn&#039;t place it in the plate.  I told her about the usher and handed her the card.  

After a few more meet and greets, I headed for my car.  A quick trip to the house to change clothes and then to the hospital to have lunch with Krista.  As I am changing, at most 30 minutes after service ended, I get a call from one of the ladies that i met at the church.  She just wanted to see if I had a good experience and &quot;to get to know me a bit.&quot;  Again, it was really nice that they cared to call and what not, but it was a little excessive to call so quickly after service.  I think you are supposed to wait a couple of days after the date, uh i mean service, before you call again...]]></description>
		<content:encoded><![CDATA[<p>I had a similar experience but it didn&#8217;t turn out to be as endearing&#8230;a little more annoying.  Krista worked on Sunday, so randomly chose a church to go to.  When I got there, i could tell they were not used to having visitors because the vultures started circling me!</p>
<p>When i arrived, a little short lady gave me a card and told me to fill it out and put it in the offering plate.  I obliged and went in to the sanctuary to find a seat.  I was greeted time after time, which was cool to see people so willingly to introduce themselves to me.</p>
<p>I filled out the card and as the plate went around, the usher skipped right past me.  No worries, they didn&#8217;t want to offend the visitor.  So they continued the service and it was a good 10 minutes before i could leave.  Again, everyone just saying hello and thanks.  It was good, but i was ready to go.  As I was leaving, the little short lady, who had clearly sifted through the plate for my visitor card, stopped me and asked me why i didn&#8217;t place it in the plate.  I told her about the usher and handed her the card.  </p>
<p>After a few more meet and greets, I headed for my car.  A quick trip to the house to change clothes and then to the hospital to have lunch with Krista.  As I am changing, at most 30 minutes after service ended, I get a call from one of the ladies that i met at the church.  She just wanted to see if I had a good experience and &#8220;to get to know me a bit.&#8221;  Again, it was really nice that they cared to call and what not, but it was a little excessive to call so quickly after service.  I think you are supposed to wait a couple of days after the date, uh i mean service, before you call again&#8230;</p>
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		<title>By: David Russell</title>
		<link>http://drinkingoatmealstout.com/2008/08/20/write-your-customers-love-letters/#comment-12213</link>
		<dc:creator><![CDATA[David Russell]]></dc:creator>
		<pubDate>Thu, 21 Aug 2008 01:26:21 +0000</pubDate>
		<guid isPermaLink="false">http://oatmealstout.wordpress.com/?p=559#comment-12213</guid>
		<description><![CDATA[Yesterday I received a hand-written note from Ryan at Wufoo. Essentially, the note thanked me and my organization for the length of time our account has been open with them and for enabling them to see their dreams as a company come true.

I was most impressed that they still value the relationship even though it would be very easy to let an account like this get forgotten over the years.]]></description>
		<content:encoded><![CDATA[<p>Yesterday I received a hand-written note from Ryan at Wufoo. Essentially, the note thanked me and my organization for the length of time our account has been open with them and for enabling them to see their dreams as a company come true.</p>
<p>I was most impressed that they still value the relationship even though it would be very easy to let an account like this get forgotten over the years.</p>
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